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Importance of data in customer service

JulietJune 22, 2016Eneza MediaLeave a Comment

Image credit Leading our Customer Care team, I have witnessed certain trends. More of the issues in dealing with clients are identical to every organization. Some of the issues our … Read More

Building systems that last: Making RnD work for your organization

JulietJune 13, 2016Eneza MediaLeave a Comment

During the past five months, one of the things we have focused on is improving Eneza platform (Shupavu291 (SMS/USSD), Mwalimoo (web) and Android), through Research and Development (RnD) team. The … Read More

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