How well do you know your customers? Customers are the reason any business exists, and every team member should know their customers. For the past two months, all team Kenya … Read More
Vacancy: Customer Care Representative.
Eneza Education is East Africa’s #1 Mobile Learning Platform for 10 – 25 year old learners in rural areas. Our mission is to make 50 million kids in rural Africa … Read More
Importance of data in customer service
Image credit Leading our Customer Care team, I have witnessed certain trends. More of the issues in dealing with clients are identical to every organization. Some of the issues our … Read More